Overview
After receiving your Pag-IBIG Loyalty Card Plus, the next thing to do is to check if your ATM card is already activated. You can check it by inquiring the balance thru a Union Bank ATM. Once inquiry is successful, then your ATM card is already activated. Likewise, it’s also recommended to change your PIN right away. You don’t wanna fall victim by the ATM fraudsters right?
Now that your card is secured, what else is left to do?
Do you have pending loan for approval from Pag-IBIG? Do you wanna know if your loan proceeds were already deposited to your Pag-IBIG Loyalty Card Plus? Get updated anywhere and anytime by linking your Loyalty Card Plus to your Union Bank Mobile Application. This way, you no longer need to go to any ATM just to inquire your balance because you can now do your balance check thru your phone. Just like any other ATM card, your Loyalty Card Plus has it corresponding bank account under your name which can be enrolled and used for online banking thus acceptable for mobile apps offered by its hosting bank. Thus, two days after I received my Loyalty Card Plus from Pag-IBIG, I tried and was able to successfully link my card to Union Bank App. And here’s how I did it:
How To Link Your Pag-IBIG Loyalty Card Plus To Union Bank Mobile App
First, download the Union Bank bank from your designated App store. Once installed, click on the Union Bank app in your phone via its icon as shown below:
Once opened, click the SIGN UP WITH EXISTING ACCOUNT as shown below:
On the Terms & Conditions page, just scroll down to read and enable the ACCEPT button then click it.
On the Sign Up page, choose Account Number.
Then input your Card Account Number in the box as shown below. Your Union Bank account number can be found at the back of your Pag-IBIG loyalty Card plus. Then click the NEXT button on the upper right corner of the page.
Upon clicking the next button, the app will send your One-Time Password (OTP) to the mobile number you registered during enrollment to Pag-IBIG Loyalty Card plus. Once received, just input it to the corresponding section below.
Then you will be asked to create your own User ID and Password which you will be needing for every Login to Union Bank Mobile App. Once you have nominated your User ID and password, just click the NEXT button.
Afterwards, you will be asked to verify and/or update your contact information as shown below. Once updated/verified, just click NEXT button.
Then the welcome page of the app will be displayed. Just click the CONTINUE button. You will also be asked if you want to enable your Touch ID for login and to turn on your notifications for advisories, transaction receipts and recommendations. Just select your own preferences and click the GO TO DASHBOARD to complete the setup and proceed with your account dashboard.
And Voila! You have just completed linking your Pag-IBIG Loyalty Card plus to Union Bank Mobile app. Now you can check your card online if your awaited loan proceeds, benefits or dividends has been remitted to your account by Pag-IBIG.
Likewise, you will also receive an SMS from UnionBank regarding the successful linking of your Pag-IBIG loyalty card plus to Union Bank app. (see screenshot below):
Final Thought
Initially, your balance will be zero. Don’t expect that the PHP125 you paid during registration will be deposited to your Union Bank account. It was your registration fee in the first place though you can still transfer money to it from your other online banks or even GCash.
Like any other mobile banking apps, this Union Bank app also looks promising. It has the same features as the others as it has features like sending money, receiving money, paying bills and buy Load. Furthermore you can also book an appointment to the nearest branch with it. You can deposit check using it by just scanning your check right on the app itself. And even more, if you are into foreign exchange, you can buy or sell other currencies with it. You can activate your card using it and it has UITF (Unit Investment Trust Funds) which you can avail to grow your money.
Nice! Account activated. Thank you
You’re welcome sir Singko. Just stay tuned to this site for more info, tips and other guidelines for easier life hacks.
Good day po! Can I add funds to my Pag Ibig Loyalty Card (Unionbank) po? Gusto ko po sana withdrawhin lahat, sayang po yung butal :). Thanks po
Hi Christine, yes you can add fund to your existing Union bank account with Pag Ibig Loyalty card plus via bank transfer from another Union bank or any other bank and E-wallets partnered by the mobile app. Thank you!
sir ako po may concern , kasi di ko po ma link yung account ko sa ub , may loyakty card po aq ub , kaso may existing account po aq sa ub na di ko na ma open , kasi forgot ko na po username ko and password , anu po pwede ko gawin
Hi Angelica, You can click the “Forgot my User ID or Password” link in the front panel of the UB mobile app. Just follow the succeeding steps wherein you will be asked to give your registered email address. They will verify first your identity then they will send you your new password to recover you account. Thank you!
Hi Angelica, if you forgot either your user ID or password or both of them you can still recover them by clicking the “Forgot my User ID or Password” at the front page of your mobile UB app. Then select whichever detail you forgot and enter your linked email address to receive your recovered details of your UB account. Thank You!
Sir bakit hindi ko ma link ang loyalty card ko sa ub we cannot use the details you have provided at this time pa help namn po
Hi Chester! Sorry for the late reply. May I know what error prompt you are getting or any response from the app you are receiving? Thank you!
Sir How can I retrieve PIN code? I misplace my PIN code that was place in mini envelope. By the way it is my PAG IBIG Loyalty Card Plus.
Hi Kim, since you failed to use your PIN code to activate your card and replace a new password, you chances to do so has also expired. You will be needing to go to the nearest Union Bank branch to request to activate your card. Thank you
Hello Sir I am overseas now and was not able to activate my loyalty card plus via atm in any union bank branch. Can I do it online? Thank you
Hi Cathrina, no you cannot activate it via online. The activation of any ATM card is done only via ATMs and you have to use the given temporary PIN code to do it. If you failed to do so, you need to reach any UB branch to reset your ATM. Thank you!
Sir pano po pag ganito sinasabi the credit card you entered cannot be enrolled. Thank you po
Hi Pau, are you trying to link another credit card to your Union Bank account? If so, you need to do it by going to “Manage” section in your dashboard page. Select “Add Account” then choose “Add an Existing Account”. Then on the account selection, select “Credit Card” and enter the 16-digit credit card number then just follow the succeeding instructions. Another question is, “Is the credit card you are trying add also under your name account?”. If not, then this is one of the reasons why you cannot enrolled it to your existing account. Thank you!
Hello po sir, Thank you for this po na link ko na yung PAG IBIG Loyalty plus card sa union bank mobile app ko.. but I have questions po, kasi bago lng po ako nag apply ng MPL sa pag-ibig and it says approved na po pero bakit zero pa din po yung balance ko sa Union bank mobile app account ko?
Hi Ana Jane, when you applied and filled up the MPL application form, did you secure a photocopy of your Pag Ibig Loyalty Card plus together with your valid ID? This will serve as reference for releasing your loan proceeds. How many days has it been since your loan was approved? If your loan proceeds has not been disbursed after a week from you loan approval, you can send them an email here (contactus@pagibigfund.gov.ph) or reach their FB page here (https://www.facebook.com/PagIBIGFundOfficialPage/). Thank you
Getting message you need to update your contact information with us
Hi Wendell, It seems you are using a different contact in linking your Pag-Ibig Loyalty card plus in the mobile app than when you applied it on card itself. For this case, you to go to the nearest brank of UB to update or correct your contact details. Thank you!
Hi sir, I just want to ask about the app. After ko po kasi ienter yung acc.no., nag eerror po. Eto po sabi “We cannot use the details you have provided at this time”. Ano po pwede gawin? thank you in advance.
Hi Kenkyut, did you get your Loyalty card plus just recently? If yes, it might take few days before you can link it to your Union bank mobile app. Anyway, you can try linking it from day to day basis just to make sure. I was able to link mine just after 2 days I got my Loyalty card plus. Thank you.
Hi sir, year na po since nakuha ko po. Now ko lang po trinay magdownload ng apps pero as of now, same error parin po
same prob huhu
Okie na ba yung inyo?
Same here di ko pa din ma link yung account number ko.
Hi LTC, may I know the error prompt you are receiving? Thank you!
Hi Kisses, if the problem is persistent, you may reach the nearest UB branch in your location to update your personal details. Thank you!
Hi, hindi ko po ma link yung UB loyalty card plus ko sa virtual pag-ibig kasi Aub lang po ang nasa option. Ano po kaya pwede ko gawin?
Hi Audrey, this guideline is only for Union Bank type of Loyalty card plus not of AUB (Asia United Bank). If you want to link your AUB loyalty Card Plus you need to do it in your AUB Mobile app not in Union Bank mobile App. Thank you!
Hi may question po ako hindi ko ma link yung pagibig loyalty card ko sa Union app is there something wrong with your app?
Hi Rhean, I’m sorry to hear this. But can you specify the difficulties you are encountering during this setup? Any error prompt or what does the mobile app says to you. Thank you!
Hi Same problem po hindi ko po malink yung pag ibig loyalty card plus ko. I have existing account sa ub inaad ko sya kaya lang ayaw. Ang lumalabas invalid credit card number. Eh ang nilalagay ko naman atm then yung accnt number
Hi Emily, you should sign up in the UB mobile app using ACCOUNT NUMBER not CREDIT CARD as stated in my blog. Please refer to the image on the sign up page. Thank you!
maraming salamat sa info sir,account activated…
You’re Welcome Sir Ernie! Please stay tuned to this site for more info, tips and other guidelines for easier life hacks.
Sir .pag bago po ba ..Yong loyalty card .kailangan .activate Muna sa ub ATM machine .bago ma regester sa mobile app?
Hi Sir Romel, I think it’s ok to register your Union bank account to its mobile app even if the ATM is not yet activated, as long as the account is already activated.
I’m trying to sign up it says undergoing system maintainance Ref BM102. I always tried everyday still I got this message. Thank you.
Hi Cathrina, Im sorry to hear this. Maybe you can try after a week or a few days until they finish their system maintenance.
very detailed instruction. thank you for this.
Hi Sir Ruzkov it’s my pleasure presenting my readers an easy-to-follow instructions so as to avoid them from getting lost on the procedure. And for more tips and guidelines for easier life hacks like this, just stay tuned to this site. Thank you.
Good day! Sir ask ko lang if pwede ako mag savings sa loyalty card unionbank ko po since sa 2027 pa naman ang expire ng card ko po
Hi Cornelie! Good Morning! Yes your Pag-Ibig Loyalty card functions as a savings card therefore you can use it to save your money. Aside from being a savings account, it also functions as a cash card for your Pag-Ibig benefits, loan disbursements, use it to withfraw from ATMs, pay for groceries and more. Thank you!
Sir paano po kung di na po accessible ung email at phone number mo pag apply ng pag ibig cash card then pag loan mo ngaun di mo na ma access kasi di mo na natatanggap ung OTP po sa old number mo. Paano po sya i recover? Thank you
Hi Ms. Elab, Try to recover your email first if it is is still recoverable by using the “forgot email password” feature of the email provider. Else, you will need to update or replace your contact details (both email and phone number) to SSS mobile app. If this is not possible thru SSS mobile app, you will need to go to nearest SSS branch to do the contact replacement. Thank you.
Mag ilang araw bago maactivate yung loyalty card pwed na ba sya agad mabalance inquiry sa union bank or maghihintay pa ng ilang days for activation.?
Also, d po ba agad agad nalilink yung card sa virtual?
Hi Randhelle, in my experience, it took only a day from my application to get my account activated. Once your account is activated you can now link it to your Union Mobile App. Now, if you want to verify if your account is already activated without going to any ATM branch, you can just keep on trying this mobile app enrollment. If it is unsuccessful, then you account is not yet activated. Else it is (activated).
Good day po. I have an online account for Unionbank before Loyalty Card Application. I want to link the Loyalty Cars to UB’s online account pero sinsabi ‘It seems you need to update your contact information with us…’ Pano po ito? Thank you po.
Hellow Christine. You can try to change or update your contact information via profile settings of your Union bank mobile app. If you still find problem in doing so, you may need to reach the nearest Union bank branch in your location so you can link your Loyalty card plus to it. Thank you!
Hi sir, ask ko lang po..I got my loyalty card last October 22 din o applied for loan din na approved na po ako pero diko po m link yong loyalty card ko sa union bank kasi plaging error pano po may option po ba how to link loyalty card?
Hi Jennifer, Can you specify what is the error you are seeing? Or what error prompt is being displayed. Thank you!
Hi sir, ask ko lang po..I got my loyalty card last October 22 din o applied for loan din na approved na po ako pero diko po m link yong loyalty card ko sa union bank kasi plaging error pano po may option po ba how to link loyalty card?
Hello sir i have the same problem,because i lost the paper po for the activation pin for the ATM. i tried doing the online UB activate card, i inputed the correct details, but it says incorrect po. what to do on this
Hi Shana, do you remember your activation pin for your ATM? If not you can try to reset it by following the instructions below:
1.Log in to your UnionBank online profile
2.Select your account and then tap on “”Manage Cards””
3.Click “Activate Card”
4.Provide necessary details and one-time password
5.Card is activated real-time
Please ensure that the selected activation option is for debit card and not for credit card. Thank you.
Hi Tope,
When doing the instruction above, it seems I’m having this error that says;
“We cannot proceed with account sign-up at this time. Kindly visit your nearest branch to update your contact details. Thank you!”
whenever I input my Pagibig loyalty card plus (Unionbank) in Online.unionbankph.
I really hope there a workaround with this.
Hi Kristine! Here’s my workaround for you:
1. Try to register from your mobile app (not from the online unionbank.ph site)
2. If it says you cannot sign up at this time. Probably you can try some other day and time. Like weekdays.
3. Lastly, if all else still give you the same error prompt, then probably there is a mismatch contact details from what you have given during the Loyalty card registration and the union mobile app signup. If this is the case, you might need to go to the nearest Union bank branch to fix this problem. Thank you.
Good day I have also this experience. The problem is wala po kaming union bank dito sa lugar namin po.
Hi Amy, I’m sorry to hear that. That problem of yours is out of my league. The only way to solve it is to reach the nearest UB branch in your location.
Sir, mqy kakuha ko lang ng loyalty card ko last week, ngayon ko lang sya na link sa UB mobile app…may pera na ko sa account meaning andun na yung loan proceeds ko kaya lang ayaw nya matransfer or mawithdraw
Hi Homer, Can you provide more details on the problem you are experiencing? Like the error prompt or any other messages you are getting when transferring the money or withdrawing it. Thank you!
what if i try to add existing account but it says that the account number is already registered?
Hi Tine. Then you no longer need to register. Just login to your Union Bank mobile app using (that) your registered username and password.
hi boss tope,
I have change my mobile# for my OTP result, can I change the cell #?
i tried also via email, but nothing happens.
thanks for the help.
Hi Kenneth. I didn’t understand your question? What’s the difference in the mobile number and cell number you are referring in your question? For your email address and mobile number registered in you Union Bank, yes you can replace or nominate a new one for them and you will receive verification for doing this. You can change them under your profile settings.
Hi sir Tope!
Someone send payment to my union bank account (loyalty card plus) and I already check my balance inquiry but the amount in my account is zero balance. And also I received sms from union bank that the sender already send the payment to my account but why zero balance sir?
Hi Jessielly, Sorry for the late reply, have you received now your payment? Probably the system of Union Bank is encountering some delays in their transactions. If not, please directly contact your nearest Union Bank branch in your area to report this issue. Thank you
Hi, paano po gagawin kapag ganito lumalabas “it seems you’ve signed up already. Please recover your user id”
Hi Dani, the prompt you are getting means you already had signed up with the details you are using to sign up. Therefore you no longer need to sign up with your existing account details but rather just click the LOGIN button to input your existing user ID and password. Thank You!
Hi, I have two existing UB account, my EON account which I had since 2007 and my new Pagibig Plus account, both are registered on an online banking. Problem with Pagibig Card Plus is I can’t transfer funds to and from this account. Can you help me with this?
Hi Racelyn, can you specify the error prompt you are getting from this failing transaction? Probably one of your accounts is no longer activated. Can you verify if both your accounts are still active? Thank you!
They’re both active, my Pagibig Plus account can be used to pay bills. I’m just having problems with money transfer. When I want to send money from my Pagibig Plus acct to my own unionbank account (my other UB acct) my dashboard will show Transfer Funds To the Pagibig Plus acct. when it should be showing two accounts to choose from.
When I want to send from my other UB acct to Pagibig Plus acct. it’s always showing some error. So it doesn’t function to receiving and transferring funds.
Hi Racel, Just to clarify. This means you were able to add another existing account to your dashboard right? So you can see now two accounts on your dashboard. You can transfer fund from Pag IBIG Plus account to your UB personal account but cannot do vice versa? Can you specify the “some error” you are seeing?
Good pm,
Question ko lang po Sir,
Bakit naman po ganito ang nangyari sa loyalty card plus ko sir, nakapag balance inquiry naman ako. But di ko po mawithdraw sir, then went to unionbank branch ang sabi pa naman 2 weeks pa before ma withdraw😔😔😔 kaya nga ako nagloan para may magamit sir ehhhh tapos ganito pala?
Hi Carmelle, what error prompt are you seeing when trying to withdraw? If your loan proceeds is now visible via online balance check, you should be able to withdraw it unless your account has problem doing so or the UB branch ATM is under maintenance. Did the UB branch you visited tell you why you need 2 weeks before you can withdraw it? Thank you!
Hi po sir, ano po ang gagawin ko sir para ma link po yung loyalty card ko sir. Kasi dun naka lagay ang pera ko sir. Piro yung loyalty card ko po ay hindi gagana. Tapos yung cp number ko po sa account ko ay hindi napo active pati na yung gmail account ko po.
Hi Michael, You need to go to the nearest UB branch to update your contact details. If you need your money the soonest, you can make a withdrawal over the counter. Thank You!
I tried to do all the steps but at the end not successful. It says on the remarks that “you can’t use the mobile number at the moment”
Hi Marlon, have you used that same mobile number on another Union Bank account? Or were you able to successfully create or link your Pag Ibig Loyalty Card plus to Union Bank but not able to update your mobile number contact? Please specify at which stage of the process you were failing. Thank You!
Good day po Sir.
Need to update contact information daw po sa union bank online banking while linking my pag-ibig loyalty plus card. Ano po mainam na gawin?
Hi Hope, if you cannot access your account via UB online app, then you may not be able to update your contact details via online banking. Therefore you need to go to the nearest UB branch in your location to update your contact details. Thank you!
Good day po Sir.
Need to update contact information daw po sa union bank online banking while linking my pag-ibig loyalty plus card. Ano po mainam na gawin?
bakit hindi kopo mawithdraw ung pera ? ng . uunable to process nakailang try napo ako ee naactivate kona ung account ko sa ub app. tapos tinry koden mg . bank transfer gamit ub account ayaw
Hi Ma. Erica, Can you specify any error prompt or message you are getting during your transaction? Thank you!
Good day sir pano po pagnaitapon po yung sobre pagkakuha ko ng pagibig loyalty card.. hindi ko po alam pin code ng card ko .. may solution po ba sa unionbank online? salamat po
Hi Jhunvic, For your case, you will need to go to the nearest Union bank branch in order to reset your pin code. You can not do it via online since your account has never been activated yet in the first place. Thank you!
I cant withdraw my loan proceeds on my loyalty card plus, can i withdraw the proceed over the counter?
Hi Rommel, yes you can withdraw it over the counter of your hosting bank. Thank you
Hi. I already have an existing UB acc before I got my loyalty plus which is also UB. How can I add this to my existing UB online banking? Where it always shows prompt “already registered”. Thank you
Hi Girlie, if you already have an existing UB account in your mobile app, you no longer need to create another UB mobile account. You just need to login in to your existing mobile account then in the homepage of the app, click the “MANAGE” button (found in the right side of your accounts). From there you can select the action “Add account” and choose “Add an Existing Account” then just follow the succeeding steps that will be prompted to you by the mobile app. I hope you get this. Thank you!
Hi Sir,
I received my Pag ibig Loyalty Card Plus on Tuesday. After that, nag balance inquiry ako sa Unionbank atm, successful naman. Then, I was trying to register it online so I can supposedly monitor my loan if credited na. Pero ang sabi naka sign up na daw ako, eh hindi pa naman.Triny ko nga lang din e follow yung forgot user id or password, pero ayaw rin ma recognize ng email or mobile number ko. Naka receive pa nga ako ng confirmation nung na receive ko ang card, nagtataka talaga ako ba’t sinasabing naka sign up na ako online
Please help.
Hi Lovely, the moment you got your Unionbank atm (or Pag Ibig Loyalty Card Plus) activated means you already have existing account in UB account records and this include your name, email and phone number. This procedure in my blog is only a procedure to help you link your Pag Ibig Loyalty Card plus to your Union Bank mobile app. Thus it says you already signed up. However your procedure on “forget user id or password” to recover your account sounds like their is a mismatch in user id or email you are using to recover the account from the one you have submitted during your application of for Pag Ibig Loyalty Card plus. To solve your problem, you need to reach the nearest UB brank and request for assistance in their help desk. Thank you.
hi bakit pag ng access ako online ang sabi you cannot use this detail for now di ako maka access online
Hi Steph, can you please specify if you are trying to login or sign up? Thank you!
I lost my phone including my registered number to loyalty card plus and sending OTP to email address is currently not available. Is there any way to register my Pag ibig loyalty card to Unionbank Online?
Hi Chona, you will be needing an active phone number to be able to register your Pag-Ibig loyalty card to Unionbank online. Once you get your new phone number, you can try to register from Unionbank online. You will also be needing to update your number from Pag-Ibig. Thank you!
Bakit Po d ko m link ung loyalty card plus ko s union bank online nag error Po ung accent # ko
Hi Floriza, I’m sorry to hear this. But can you specify the difficulties you are encountering during this setup? Any error prompt or what does the mobile app says to you. Thank you!
Bakit Po d ko m link ung loyalty card plus ko s union bank online nag error Po ung accnt # ko
hi po. im trying to sign up kasi i just received my new loyalty card but sabi po ng unionbank (mobile app and web) error daw po we cannot use the details you have provided at this time, pls help po thank you
Same problem here. Ff post
Hi Eric, is your loyalty card already activated? You can try to check it in your nearest atm branch. If you have just recently received it, it may take a few days before you can register it to Unionbank Online. Thank you!
Hi Penny, is your loyalty card already activated? You can try to check it in your nearest atm branch. If you have just recently received it, it may take a few days before you can register it to Unionbank Online. Thank you!
hello po.. i got my Pag-IBIG loyalty card today.. pno po i link ito sa UB since n bago plng? ano po ggwn? ksi ang nkita ko lng SSS/UMID po.. at pwd dn po b ito as personal savings po?
Hi Michelle, you need to read the instruction in this blog carefully to find the location of your Card Account Number. Regarding the personal savings functionality of the card, yes it serves as your savings account therefore you can save your money there. Thank You!
Hello Sir,
good day!
I already linked my Pagibig Loyalty card to my Union Bank. I have question, Am I able to withdraw all money from my Pagibig loyalty card without using it. Instead that I will just use my Union Bank card?
Looking forward to your response.
Hi France Marie, your loyalty card is also an ATM with your corresponding account name and number thus you can use it to withdraw any amount of money in the said account. If you want to withdraw from your loyalty card account using your other union account/atm card, you will be needing to transfer it first using your Unionbank mobile app. Thank you.
HI PO sir.. may ask lang po sana ako sir paano po malalaman ang pin ng loyalty card plus ko po ? di na po kc xa maklaro ang pin nya po gusto ko po mlaman kung marecover ko pa ba un mag loloan po kc sana asawa ko sa pag ibig … sa asawa ko po ung loyalty card plus na di mklaro pin nya po salamat sana mapansin po itong concern ko po.. godbless po…
Hi Ivy, the pin is included in the envelop when you receive your ATM/Loyalty card plus. If you have lost it, just go to the nearest Unionbank branch to request for a new one or for reactivation of you atm card. Don’t worry about your loan proceeds, you will definitely get it once your atm gets activated. Thank you!
sir bakit di ako mkapasok online sa unionbank? ang sabi is we cannot use the details you have provided at this time.
Hi Ivy, were you able to successfully registered but cannot login? Thank you
How to activate the atm card po? I tried balance inquiry thru union bank atm machine kasi but it was unsuccessful. Please advise.
Hi Tere, you need to go to the nearest ATM branch of UB to activate you card via ATM. Thank you!
I was able to link my loyalty card sa unionbank but unable to link sa PAGIBIG Virtual site, it says coming soon daw. Is it really impossible for us to link at the moment? my worry is that i have mp2 savings and planning to withdraw it early next year
same problem here..please help.
Hi Danilo, yes I have also encountered the same problem you have. It seems the Pag-IBIG online facility for this linking of our loyalty card is not yet ready. Let’s just wait from Pag- IBIG then if when they are fixing this online facility. Thank you!
Hi sir, question lng po ,may maintening balance ba ang account or dormancy fees once activated na at na link sa app?
Hi Britney, Your account does not need a maintaining balance to remain active. Thank You!
goodday sir….
paano ko po kaya malalaman kung anong updated phone number yung sa UB kasi di po nag sesend sakin ung OTP pin..
pero naka pag update naman po ako sa PAG ibig nung current email at phone number ko..
di kasi ako maka register gawa ng di nag sesend sakin ng OTP pin…
salamat ^_^
Hi Ericson, probably you missed a single number or a typo error in your contact details provided. The best thing to do it is to update your mobile number to them by going to the nearest UB branch. Thank you!
hello po sir. tanong ko lang po. na blocked po kasi ang union bank online ng papa ko kasi ikatlong beses cya nag attempt mag log in nakalimutan nya yung password tapos, nag proceed po cya sa next steps, then nag send sila ng OTP, tapos na proceed na rin. ang problema lang po is nag send cla sa registered email address po. Kaso yung email po na nilagay ng papa ko sa form na finil upan is gawa-gawa lang po nya nung nag apply cya ng loyalty card. yan po ang problema namin. ano po ba dapat gawin. gawa gawa lang po nya yung email add na nilagay niya sa form nuon. wala po talaga siyang email address
Hi Dixon, for you case, you need to go to the nearest UB branch to correct the email address or phone number details of the account holder. Thank you!
hi sir..nakalimutan ko po ung pin code ng loyalty card ko..ung sa unang loan ko na open ko pa..pero itung pangalawa ko ng loan nakalimutan ko po kasi ung pin code ko..anu po mas magandang gawin.
Hi Yenyen, in the event that you forget the PIN you elected previously, you may need to call the Customer Service of UB at (02) 841-8600 for a reset. You can also reach them thru email via http://www.unionbankph.com/EmailUs. Thanks!
i cannot link my pagibig to union bank online. can you help me? it says that “we cannot use the details you have provide at this time”
Hi Affy, probably you are entering invalid numbers during registration. Or if you have just recently received your Loyalty Card Plus, you may give it a few days before trying again as they are still uploading the details and information you provided on the day of your card registration.
Why do can’t access my account number when i click the next button? It says ” we cannot use the details you provided at this time” . Thank you for your response.
Hi Don, probably you are entering invalid numbers during registration. Or if you have just recently received your Loyalty Card Plus, you may give it a few days before trying again as they are still uploading the details and information you provided on the day of your card registration.
Hi Sir,
I’m trying to link my PAG-IBIG Loyalty card however I can’t find my account number. at the back of the card is card no only and at the front naman is my PAG-IBIG number. Unfortunately I lost the paper that goes with the card when issued.
Hi Line, you should find the Account Number of your UB Pag-IBIG Loyalty Card Plus at the back of the card. If not, then probably it is just the OLD Pag-IBIG Loyalty card (with No Plus). You may need to reach UB branch or Pag-IBIG for this case. Thank you.
Sir gud pm po.ask ko lng po .bkit po hind ako mka connect sa loyalty card ko to ub.errow po 7ng lumabas.salamat.
Regard.
Lalyn Europa
Hi Lalyn, can you be more specific on the error prompt you are receiving? Please describe it in detail. When does the error prompt appear? Thank you!
Hi Sir paano ko po malalaman yung account number ko sa loyalty card plus?
Hi Jhonass, your MID No is found at the front of your Loyalty Card Plus. Then your UB account number is at the back. You need to read and follow the steps provided in this page to successfully link your Pag-IBIG loyalty card Plus in your Union bank mobile app. Thank you!
Hello po, I do not have an account number on my loyalty card. Only the card number. How can I register the card po without the account numberr? Thankyou
Hi Lea, This procedure only applies to Loyalty card PLUS not loyalty card only. Therefore you need to upgrade your Loyalty card to plus by following the steps below:
1. Download the Pag-IBIG Loyalty Card Plus application form[5] and fill it out.
2. Submit the completed form to the nearest Pag-IBIG Fund branch.
3. Pay the registration fee of ₱125 and keep the receipt for claiming.
4. Proceed to the biometrics section to have your picture and fingerprints taken.
5. Validate all the information you gave and check for errors and misspellings.
6. Claim your Pag-IBIG Loyalty Card Plus and PIN Mailer from the bank personnel.
Hi Sir Thanks for giving information. May i ask if pwede bang magamit as savings account si Pagibig Loyalty card plus Union bank ? Thanks sa pag response.
Hi Margie, Yes your Pag-Ibig Loyalty card functions as a savings card therefore you can use it to save your money. Aside from being a savings account, it also functions as a cash card for your Pag-Ibig benefits, loan disbursements, use it to withdraw from ATMs, pay for groceries and more. Thank you!
Hi can I use my loyalty card plus as my savings account?
Hi Yuri, Yes your Pag-Ibig Loyalty card functions as a savings card therefore you can use it to save your money. Aside from being a savings account, it also functions as a cash card for your Pag-Ibig benefits, loan disbursements, use it to withdraw from ATMs, pay for groceries and more. Thank you!
pwede po bang kumuha ng ibang account sa loyalty card gusto ko sana ub nlng kc mas mabilis maka access para sa akin
Hi Junefer, You cannot create multiple accounts for your Pag-Ibig Loyalty Card Plus. However, if you prefer different bank to host your account, you may choose other banks like Asia United Bank (AUB) or Robinsons Bank. Thank You!
hello po ask ko lng sa Pagibig loyalty card ko done na po sya na add sa UB online apps. pero di ko sya makita sa dashboard ko is it possible ba na late na sya mag appear o may kailagan pa click or link?
Hi Joan, Can you make a screenshot of your dashboard? Just blurred your personal details for your privacy. Thank you!
Hi po sir. Tanong ko lang po ang account number po ba na naka indicate sa LOYALTY CARD ay pwede po bang mag depositohan ng kamag-anak ko? Or hindi? I mean they will deposit a money sa account ko sa loyalty card..
Hi Zen, Yes you can deposit or transfer money to it. Your Pag-Ibig Loyalty card functions as a savings card therefore you can use it to save your money. Aside from being a savings account, it also functions as a cash card for your Pag-Ibig benefits, loan disbursements, use it to withdraw from ATMs, pay for groceries and more. Thank you!
Hi, I just got my Loyalty Card Plus. My problem is I cannot link my card since the only option in the drop-down (Partner Bank) is just AUB and my card is UBP. Hope you can help me with this. Thanks
Hi Amie, this guideline is only for Union Bank type of Loyalty card plus not of AUB (Asia United Bank). Make sure that the mobile app you have downloaded is the Union Bank Mobile App. Thank you!
Good day I’ve been trying to link my pag ibig loyalty cars plus sa ub online i have existing account na so dipa i add existing ko lang sya? Tama nmn yung account number ko pero ayaw parin ang lumalabas invalid number daw.
Hi Emily, if you already haven an existing account in UB mobile app then just login to your existing account. Then at the HOME page of the app, click the ADD/MANAGE button at the upper right corner of the Accounts. Then choose Add an Existing Account. Then choose account number and enter the account number of your UB Pag-IBIG loyalty card plus and just follow the succeeding instructions. Thank you!
Hi yes, yan po yung ginagawa pero ayaw niya talaga na link lagi lumalabas invalid credit card number, tho hindi naman credit card yung ni lilink ko.
Hi Emily, it sounds like you have chosen the Credit Card type account instead of the the Account number that is why it is asking for the Credit Card number. Kindly try again and choose Account Number in the account type selection. Thank You!
Hi yes, yan po yung ginagawa pero ayaw niya talaga na link lagi lumalabas invalid credit card number, tho hindi naman credit card yung ni lilink ko.